truck rentals

Truck Rentals and Maintenance

Bryan Maintains our Truck Rentals

The fleet of truck rentals for Dilly Rentals requires a lot of attention and care. At the beginning of the year when the pandemic first broke out, business was slow for the vans. We took this opportunity to fix up the fleet and do all of the routine maintenance. Bryan at AutoCare has been such a great help for this. We always go to him when we have damage claims to address. Bryan delivers high quality customer service and maintenance. He’s wonderful working with various customer’s insurance companies and does fantastic work.

 

If you are looking for a body shop to take good care of your vehicles, Bryan is the best! We highly recommend him to anyone and everyone. His contact number is 808-836-5887. We love working with local businesses that deliver high quality service and prioritize their customers. Bryan keeps our truck rentals in the best shape. When it comes to vehicle maintenance and safety, we trust none other than the best, and that’s Bryan at AutoCare! He always makes sure we’re running smoothly and safely. 

Other Services

Check out our other products and services offered on the same property. We have storage units on site as well as printing services!

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Truck Rental Insurance Policies

We want our truck rental customers to be fully informed and educated on the insurance requirements for our vans. It’s important to understand the extent to which your auto insurance will cover damages on a rental vehicle. 

Truck Rental Collision Damage Waiver Policy

To initially begin the truck rental process, we require a valid driver’s license, credit/debit card and a copy of your valid auto insurance card. This is to be provided up front prior to taking the vehicle out. If something were to happen to the vehicle that caused damage or loss, the customer is responsible for the first $2500 of the repair costs. The driver’s auto insurance is the primary source of insurance. However, if the customer purchased our optional Collision Damage Waiver (CDW) for $15.00 a day, they would only be responsible for paying the $1000 deductible. If the customer declines the CDW, that means they are completely reliant on their own insurance to cover the first $2500 cost of damage and loss. However, not all auto insurance policies will cover the cost of damage to a rental vehicle. Some companies will not cover the cost of damages at all and the customer will have to pay the $2500 out of pocket. For example, if a customer only has liability coverage, the insurance company typically will not cover the cost of the damages. We recommend our customers to look into their auto insurance policies to see if they have coverage for rental vehicles. 

 

If you are interested in some of our other services on property, check out our Dillingham Self Storage and Dilly Print Shop!

truck rentals

Moving Van Rentals for Restaurant Delivery

The moving van rentals offered at Dilly Rentals are available on site at our Dillingham Storage facility. We have had the trucks for several years now and very happy customers because of them. Many of our customers are businesses looking to rent moving vans. We have had several event managers and outdoor event venues inquiring about moving vans. Compared to large mainstream truck dealers, we can probably offer you a better deal and local service. 

Aloha Tofu with Moving Van Rentals

Aloha Tofu has been a Dilly Print Shop customer for years. They inquired about our vans asking if we rent out cargo vans. They have seen our vans cruising around town and also in their parking lot. At the time, one of their delivery vans was down and being serviced. During a time like this, delivery is crucial for local restaurants and eateries to stay alive. We understand. They stopped by to pick up a van and were so happy with it. They commented how close and convenient it was for them to pick up a van. We love it when we have happy customers. We also love it when customers from our other services come in for more services. It makes us happy! 

truck rentals

Best of the Best with Moving Van Rentals

We are happy to announce that our Dillingham storage facility that is onsite with our moving van rentals placed in the top 3 for Hawaii’s Best of the Best! This is an annual contest across the islands and we are so happy that we placed 3rd this year for best storage facility. The first place award went to a chain that has 6 locations on the island. The second place award went to a facility with eleven locations on the island. We are so proud that our one locally-owned and operated placed third this year. 

 

The results were just released on Sunday, August 16. We have been successful in placing in this contest for a few years in a row and we are so happy about it! Thank you to everyone for voting for us and supporting the business. We love our tenants and it’s good to know that they love us, too. Our moving van rentals support several customers with their storage units onsite. We know it’s helpful to have several services offered in one facility at one location! We also offer printing services on site with the Dilly Print Shop. 

Check out our website at Dillingham Self Storage for more information on our storage units!

van rentals

Van Rentals for Hurricane Preparation

We have taken the downtime during the pandemic to take care of our fleet of Dilly Van rentals. Some of the vans needed some repairs and some thorough cleaning. During this pandemic, van rentals have not been in high demand. We have invested time and energy into improving the quality of the vehicles while they are not being utilized. We are doing this so that when they are going back on the roads more frequently, they’ll be just like new! 

Hurricane Douglas Preparation

The Hurricane Douglas that recently skimmed the islands warranted some use of our vans. In preparing for a hurricane, it takes time and energy to stock up on supplies. Vendors like Costco and Foodland typically fill up with anxious customers waiting to purchase emergency supplies. Some people invested time into boarding their homes up to protect against exterior damage from the incoming hurricane. It can be a lot of work – and a lot of driving through a congested city. The van rentals can alleviate stress by reducing the number of trips you’ll be making. Our van rentals can also hold large items, such as wooden planks and construction items that need to be transported to your home.

Van Rentals and Other Services

If you are interested in our other services on property, check out our Dillingham Self Storage and Dilly Print Shop websites for more information!

truck rentals

Truck Rentals for Business

The state shut down has has an impact on small businesses – and still is. We love supporting local and are happy to facilitate entrepreneurs through our Dillingham ohana. We have had several customers utilize our truck rentals to support their business. Transporting supplies for events, trade shows and swap meets can be cumbersome – and time consuming. Driving one truck that can serve as the primary vehicle can simplify the setup process for an entrepreneur. 

Swap Meet Truck Rentals

Mary was a loyal customer of ours who has a vendor booth at the swap meet. Due to the shutdown, the swap meet was also closed down. This was incredibly unfortunate for all vendors involved and was a difficult time for many. Mary was very happy to hear the news that the swap meet could open again. She was quick to contact us to reserve a truck rental for her first weekend back!  We are really happy for Mary to get back into business again. She was very excited to reserve a truck rental for a few weekends in June. We love seeing entrepreneurs and local businesses get back into shape and open up safely again. It’s wonderful to see, and we are happy to facilitate it with our Dilly Van Rentals. 

 

Check out our other services for printing and storage all located at the same Dillingham facility!

van rentals

Dilly Van Rentals Review From Adam

Our van rentals for Dilly Rentals are still in demand during the pandemic. We have adopted a new regimen of cleaning procedures to ensure the safety of our staff and customers. The extra time we spend now on cleaning our vehicles is worth it to keep everyone as safe as possible. 

Adam’s Yelp Review

We encountered a familiar face the other day when lending out a van rental. Adam looked so familiar when he walked in and we could recognize him just from entering the lobby! He left a very kind review of Dilly Rentals a while back in 2018. We thought it could be him. While we were talking to him we pulled up his Yelp review and sure enough – it was him! Adam asked us if the people he mentioned in his Yelp review were still working here and that’s when we both held up our phones to show each other the Yelp review he was referring to! We all chatted with Adam for a while, like we were long lost friends!

Van Rentals Familiar Faces

We were so happy to see a familiar face and share stories with Adam. During this time of uncertainty, it’s encouraging to see a familiar face and share fond memories with our van rentals customers! 

 

If you are curious how our other divisions, such as storage units, are responding to the pandemic, check out our other blog post on this.

truck rentals

Truck Rentals for Home Projects

Cleaning Precautions

The COVID-19 pandemic has unfortunately changed all of our daily routines upside down. With everyone at home everyday, it has also changed how we do business with our truck rentals. We prioritize health and sanitation in all of our vehicles and the facility itself. As a business, we are taking the necessary precautions to keep our staff and customers safe. 

Home Improvement Projects

Although our truck rentals have not been in high demand, we have a few customers who are still in need of vehicles. We have heard from some people that because many people have extra time on their hands, they are taking this as an opportunity to clean their homes and their storage units. Many have been taking on home-improvement projects and need a large vehicle to transport items. Due to the extension of the Stay At Home orders, it is a great time to get rid of old things that you don’t need or use! 

Truck Rentals for Gardening

Gardening seems to be a popular activity to do during quarantine, and that requires moving large items such as pots and gardening tools! If you are in need of a moving van, give us a call and check out our facility. Vans can be reserved over the phone or in person. During this time, we prefer customers call ahead of time to make a reservation. We are also restricting the number of people allowed in the facility at any time. 

Dilly Van Rentals

Response to COVID-19

The Dilly Van Rentals has felt the impact of the COVID-19 pandemic. We hope that everyone is staying safe and healthy during this time of uncertainty. Mayor Kirk Caldwell recently declared a state wide shutdown of non-essential businesses. Thankfully, we are considered an essential business because we are available for those who need to rent moving vehicles. Hence, we are still open for business. However, we have taken some precautions to keep our staff and customers safe from the COVID-19.  

Dilly Van Rentals New Office Hours

Our new temporary office hours are Monday-Friday 10-6pm, Saturdays 12pm-5pm and still closed on Sundays. While the office is closed, the restroom in the facility will remain locked. Therefore, vehicles can only be picked up during these limited office hours. We are asking our customers to plan accordingly. 

Change in Operations

We have also made some changes to our operations in the front office for the time being. The computers in the front office are no longer available for use. We have closed those off for the time being. We are also taking extra precautions in addition to our cleaning routine to sanitize high-traffic surfaces around the facility such as door handles, elevator buttons, counters and keypads. We are also enforcing social distancing by limiting the number of customers in the office to a maximum of two. There are instructed lines taped on the ground outside the office to maintain the recommended 6’ social distance outside of the facility for those who are waiting to enter. 

Vehicle Sanitation Procedures

We have also enforced more stringent sanitation procedures with our vehicles. After a vehicle is returned, we take extra precaution to spray high-traffic surfaces with a lysol disinfectant solution. Our staff is taking extra detail and care in covering the surfaces that receive high contact, such as steering wheels, door handles and seats.

Dilly Van Rentals

Moving Van Rental for 24-Hours

A moving van rental comes in handy for those who are moving into new homes. Moving can be a long process and some like to do it in parts, one day at a time. That is why we offer our vehicles for rent for up to a 24 hour period. Sometimes it just takes a day to move, or maybe it takes several days to move. You can reserve for several days at a time, or just one day at a time! It’s up to you. We cater to your moving process. 

24-Hour Moving Van Rental

The truck rentals are for rent on a 24 hour basis. If the 24 hour period you need a van is not available for the vehicle you rented is not needed for the full 24 hours, that rate is still in effect on top of the mileage rate and gas tank refills. If you have any questions, give us a call or email us! 

 

We do not offer flat rates or daily/weekly rates. We are aware that some rental companies offer price breaks for mileage. We do not because we prioritize vehicle maintenance and cleanliness. We like to check in with our vehicles on a frequent basis to make sure everything is running smoothly!

 

Give us a call if you are interested in our other services, like storage or print services, at our Dillingham Self Storage facility.