Response to COVID-19

The Dilly Van Rentals has felt the impact of the COVID-19 pandemic. We hope that everyone is staying safe and healthy during this time of uncertainty. Mayor Kirk Caldwell recently declared a state wide shutdown of non-essential businesses. Thankfully, we are considered an essential business because we are available for those who need to rent moving vehicles. Hence, we are still open for business. However, we have taken some precautions to keep our staff and customers safe from the COVID-19.  

Dilly Van Rentals New Office Hours

Our new temporary office hours are Monday-Friday 10-6pm, Saturdays 12pm-5pm and still closed on Sundays. While the office is closed, the restroom in the facility will remain locked. Therefore, vehicles can only be picked up during these limited office hours. We are asking our customers to plan accordingly. 

Change in Operations

We have also made some changes to our operations in the front office for the time being. The computers in the front office are no longer available for use. We have closed those off for the time being. We are also taking extra precautions in addition to our cleaning routine to sanitize high-traffic surfaces around the facility such as door handles, elevator buttons, counters and keypads. We are also enforcing social distancing by limiting the number of customers in the office to a maximum of two. There are instructed lines taped on the ground outside the office to maintain the recommended 6’ social distance outside of the facility for those who are waiting to enter. 

Vehicle Sanitation Procedures

We have also enforced more stringent sanitation procedures with our vehicles. After a vehicle is returned, we take extra precaution to spray high-touch surfaces with a lysol disinfectant solution. Our staff is taking extra detail and care in covering the surfaces that receive high contact, such as steering wheels, door handles and seats.